BODY LANGUAGE
BODY
LANGUAGE
Body language |
It is wrong to assume that we communicate only when we speak or write. Even
when we are not speaking or writing, we may be communicating something. That is
done through the use of our body. In fact non-verbal (without words) cues speak
louder than the words. Non-verbal communication refers to body movement, appearance,
tone of voice, gestures among other things. These silent signals have a strong
effect on the receiver. In conversations, our facial expressions contribute 55%
to the meaning making; tone 38% and spoken words contribute only 7% to the
process. The human face can display 250,000 different expressions. Raising or
lowering your eyebrows, squinting the eyes, swallowing nervously, clenching the
jaw, smiling broadly, etc. add to the meaning of words. Looking straight into
the eyes and saying something shows trust and truthfulness. Even the physical appearance
– clothing, gait, postures, etc. – helps us to form opinions and judgments
about the other person. We feel that if a person stands erect, he is proud; a
person with hunched shoulders is generally shy. But many such clues are not the
same all over the world. Every culture interprets them differently. For example,
showing the thumb may be a sign of ‘like’ to some of us but in some cultures it
is a rude gesture.
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